Uploaded files to site but showing access is denied

I have created a template for my client Where he took hosting at fasthosts.co.uk .the domain name is thekingsvoice.org .I have created an FTP account for that and uploaded the archive file to htdocs directory as specified in the instructions in the site but when I'm opening the site "thekingsvoice.org" It is showing access is denied. and please guide me how to map the site to this template