Looking for some design/architectural inputs here. Our company uses a web chat for customers to chat to back end agents. we also have a mobile app and now want to bring the chat experience within our app native or as close as possible. We don't want to redirect them to a browser when they initiate a chat.
the chat software that we use, does not have any REST APIs at the moment. So we will have to make use of the existing APIs which the web application is using. These are also hosted on the same Tomcat server as the web application.
My question is: 1. What needs to be done in order to access these APIs from mobile? I understand they need to be exposed in someway? 2. Is exposing them on internet the way? They are in internal network at the moment. 3. If they are to be hosted on internet - how is that done? 4. how do i ensure security?
Some questions might not be clear as I have limited understanding around this a=subject but i will try to provide details.
Thanks in advance, cheers
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